I hired this company (28/09/15) because I read the reviews in the site and saw their video in their website. I was very disappointed. Firstly, we agreed a price on the phone and then they sent me a quote that was wrong and I ended up paying more. Secondly, I was called by the administration and they said they would be 10 minutes late. The cleaner arrived 1 hour late. Lastly, their price list doesn't include the master bedroom that I have so, as I saw in another review now, their price list is very misleading. No paper under the furniture or shoe protection was left as the video shows. Next time I will look for another company.