MALCOLM K
I used Breakerlink to find a part for my car and have been unable to send them a message about my bad experience as they dont have an email address for complaints as such. After chosing a supplier who quoted me one price which I accepted and paid through my debit card late that evening, I then cancelled the order the very next day after choosing another cheaper quote and purchasing through them. I have been trying to get the original suppliers a JH Cars Ltd to put the money back into my account, but they are not responding. I have emailed them through your system twice and also emailed them direct twice asking them to contact me. I also contacted them by phone and spoke to the owner who said I had to get in touch with you or paypal to get my money back. My paypal account does not show any activity for the purchase even though it says on my bank account paypal and reference JH Cars Ltd. I definitely filled in my card details for the purchase when asked to do so. Im surprissed and dissapointed by Breakerlinks attitude regarding getting my money back and being pushed towards the supplier to respond which hasnt happened even though he has had several reminders. I beginning to think the man is a crook. He even told me there would be a 10% cancellation fee even though he hadnt even put the item together for collection and I cannot see any reference in your information or his.when ordering. Perhaps you can contact this supplier and press him into reimbursing me and I shall crtainly be very wary in using your services again or indeed encourage others to do so.
6 years ago
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BreakerLink has a 4.7 average rating from 6,805 reviews

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