The parts came quickly from My Used Spares in July but the Galaxy Spare Wheel Carrier cable was frayed - one strand broken and turning around inside the winding mechanism box. They agreed a refund if I would return the part to them. This I did and it was received by them on 18th August. Unfortunately, the refund did not come until 13th October and only then after numerous phone calls and promises to 'act on it immediately'. My final call this week brought the comment from them that 'in their opinion, the part was quite serviceable and it had been sold the day after it arrived back in their store with no follow-up complaints'. Too many excuses, too many promises and no interest whatsoever in helping with return postage (£12.52) on a used part that in my opinion was not serviceable. Not a happy customer!