Read all Brantano reviews.
"I ordered four pairs of shoes online from Brantano on 23rd September 2016. I kept one pair and promptly returned the other three pairs (each costing £60) in one parcel. There was a long delay before any money was returned to my credit card, but then only for two pairs, not three. On telephoning customer services, I was asked to send a copy of my credit card statement as proof that this was the case. After doing so, I was told that the outstanding money had then been returned to my credit card. However, no refund materialised so after three weeks I contacted Brantano again. Computer errors were blamed (!)and I was then told that a cheque would be issued and posted to me. That was three weeks ago! After a further phone call today, two months since I put in the order, I was told that the cheque had been posted yesterday! I await to its arrival, but I shall never order anything again from Brantano. I have never had any such problems with any main department store when ordering online."
Posted 2 years ago
Brantano is rated 2.39 based on 56 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support

Create Free Account Now

Fill the details below & get instant access