I ordered 5 white goods appliances from Boots and paid for installation for 4 (since installation for a fridge freezer is just plugging it in) The washing machine was broken on arrival which was first thing in the morning, so they could have got another one there the same day but of course this would have been too simple, not to mention helpful! So instead said they would deliver and fit it 2 days later on the Sunday... they never turned up! I called and asked where it was and was told it never left the depot! NO CALL, NO EMAIL, so another whole day spent waiting, was wasted! They promised to call and reschedule but still haven't and when called again, said they already tried at 7am on Tuesday... they DID NOT! LIARS! no note, no call, no email ...AGAIN! I spent over £1000 for this order and the service is shocking!!! I will NEVER buy from boots EVER again.. I will continue to leave feedback to this effect everywhere I can!!!!!!!! LIVID!