I buy from many online store sites and Boots, in my view is bottom of the list. My daughter wanted some items from Boots and added it to their basket. Order was placed 15th Decmeber and when I chased today 20th December, status is saying your order is being processed. When I phone up I am told that the order will arrive at my chosen store on the 23rd. Luckily I will be still at work, as I had chosen the Boots nearest to my office, as I exepected a faster store pick up. over 5 days for stocked items is rediculous. Cannot recomend Boots online and will be very hesitant to use again.