I have an elderly friend who lives in a village approx 4 miles away from her chemist in Scottish Highlands Due to age and infirmity and no car She has started getting her prescriptions delivered by Boots who charge her for this. £55 per year paid in advance My understanding is that this was a free service. However I called her chemist this morning and they state as it is not an NHS service they have recently started charging and other chemists will soon follow Why do you charge in Highlands but not England and Wales. I k ow NHS. Is different for this but you are a company throughout the UK. Why is this happening. Elderly disabled and infirm folk have a hard enough time without charging this fir a service that they absolutely need. Apparently this chemist only has one delivery slot per week to gef area so if she needs medication in between that time she has to wait for the next delivery Please explain to me why this is happening