I visited boots today 15th March 19 to purchase my favourite mascara from Clinique. To be told by Claire that they no longer do this particular brand anymore. I was so disappointed but Claire adviced me on a different one, after fully explaining what. I was impressed with her customer service in particular because instead of just buying a mascara she advised me on an offer which included an eye pencil and eye makeup remover for the same price, so I got 3 items instead of 1. If I like the other products for sure I will purchase them in the future. Well done Claire.