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"I’ve handed in or collected prescriptions from local Boots Pontypridd a few times but generally disappointed with service ! An example this week I went in to collect 1 item which should take no time and hand in another. I was 1st to arrive at counter but I was not even acknowledged or a word such as Be with you shortly There were no less than 4 employees fussing checking undoing boxes as tho I wasnt there! After st least 5 min I tried to say something. Ignored. So I said Can you please help I have a bus to catch which was true! No apology one lady looked behind and immediately found my pre packed prrscription ( 5 seconds) and took my new script from me. Not in stock so I had to mention a pick up day! Floor staff have been generally helpful when I need a product hence 2*"
Posted 8 months ago
Boots is rated 3.10 based on 962 reviews

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