The woman I worked with, Alexandra was as knowledgeable, kind, articulate, pleasant, and professional as anyone I have ever had the pleasure to communicate with professionally. She answered every question I had and worked very closely to make sure my goals succeeded. We must have corresponded for over a hundred emails and she always answered me promptly! The other employees of Bonamark I worked were also super amazing! I highly recommend this company, especially for someone like me who had absolutely no background or prior knowledge of the trademark process.