Let me share with all of you my experience with bonaccordlife. My advisor was " Hayley Cassells" .I would describe in one word , She made the difference about my perception about the third party .Initially, I was unsure about going with the agency or dealing with the company directly. However, The way she clarified all my queries related to my Life insurance and Critical illness cover .It helped me to deciding the insurer and now being one of the proud client of this organisation. She was very helpful,Polite, full of knowledge about all the rules and regulations about the policies from various companies. She exhibited the enormous patience while dealing my all the silly questions and concerned related to policy. I would suggest, If anybody looking for a personalised service provider . " Hayley Cassells" would be the best to look for. She is the asset for the company and a good brand ambassador of the company. Once again, I am thanking to Hayley and Whole bonaccordlife team for the support.