After using Boilerjuice for years, we're now sat here with an overdue order, no oil and no communication from Boilerjuice whatsoever. Attempts to reach them by phone go unanswered; cheerful messages proclaim 4 minutes hold time... and then cut you off after 20 minutes. No responses to emails nor social channels. Looking through recent reviews & tweets, seems we're not alone. No idea what's happened over the last couple of weeks but if you actually need oil, BUY ELSEWHERE and avoid Boilerjuice. If you have an order open, find the local supplier and call them. Now. We all understand things can go wrong, but sadly burying heads in the sand is never a good way to deal with these things. Quick route to annoyed customers.