Awful company poor customer care do not order from them. The order which should have been delivered by 10/9/18 the latest has not arrived. Order placed on 25/8 and money taken instantly. I rang boiler juice this morning as I had been told by them that I would be called after 4pm on Friday to confirm the delivery on Monday and this did not happy I was told they would ring me back . In the end I rang the suppliers Watson’s of Great Yarmouth and a helpful lady there said 400 customer orders. Had been lost for the NR13 area due to a computer glitch and I should get my order 2 days after the,ast date. I will NEVER go back to boiler juice they take the money and do not care never mind the apparent savings and their wonderful service charge. I will direct to the supplier next time