complained about broadband not working, i was told that i needed 100gig for my area, they put my price up for this service. after two weeks told virgin broadband that this was still not working, i told them to cancel the broadband,they told me that i have to keep the contract 18 months i contacted virgin, i was put on hold one hour and six minutes, someone i was treat so badly from this person that my wife had to take me to hospital with high blood pressure , i am a veteran war pensioner with severe p,t,s, disorder, when a complaint was lodged, virgin gave me £50.00 for the trouble they caused, then they repeated there hard line tactics,again this was very upsetting for me, i am left with no broadband and no landline working, my original contract was to end june 2019, i think this is a total disgrace and not legal. not fit for service.