I can only say great things about this company because not only are their products eco-friendly and adorable, they're functional, sturdy, and something I feel confident about using every day, even for myself! I have ordered from them twice, and both times my experience was very satisfactory. The packages came nicely wrapped in boxes all the way from England to my little city in Texas. :) At one order, there was an issue with it, and the owner took the time to personally write back and was so kind and generous in making up the error for me. I highly suggest this company to anyone interested in a wonderful product, stellar company, and all-around good folks at Blue Brontide! You truly will not be disappointed! It's worth the price and distance (they often give discounts and coupon codes to e-mail followers *hint, hint*)