This hand dryer looks really smart and is also very compact so it doesn't occupy much space in the bathroom. Installation is very straightforward and it came with all the necessary accessories and instruction and that definitely helps. It is a little louder than I expected as I specifically chose the quiet one, BUT because it is quite powerful and could dry hands in seconds so this is not really a surprise. I think this hand dryer offers a great value for money as it isn't too pricey for such a quality item. Customer service is absolutely flawless!! They kept me posted from the time the order was placed until items were delivered - a very helpful and polite team. The item came as described and pictured, ordering and payment are easy as their website is very user-friendly. Both the hand dryer and the seller definitely deserve a 5 star rating!!!