I bought this hand dryer thinking it looks ok but there all the same really. I was very much mistaken this is a fabulous product so much so that the feed back from our staff has been 100% possitive telling us how good a hand dryer it is and how much more hygenic it is than using paper towels. The cost against the price of paper towels is a no brainer we will be saving on this as we intend to roll this out to our area offices. As for Blow Motion I found them to be polite-very helpful and totaly profesional in their approach with second to none customer and after sales service they are an excellent company providing an excellent product. Well done Blow Motion its refreshing to deal with a Company that cares.