Flowers ordered for a teacher to be delivered to school on a Friday. Message from delivery company on the Saturday morning stating that they had been unable to deliver - how many schools are open on a Saturday? Contacted delivery company via link they supplied to change delivery address to my home address - that wasn't possible. Tried to reschedule delivery for the Monday - not possible either earliest redelivery was Tuesday - reluctantly rescheduled for then with the thought that the flowers would be well past their best by then! I contacted yourselves via Facebook page stating my unhappiness with the whole thing - I received a reply on the Monday via. email stating how very sorry you were and a fresh bouquet of flowers would be sent. I replied immediately saying that would be acceptable and delivery that week Tuesday-Thursday would be suitable. I wrote to the teacher stating what had happened and apologized for the less than perfect flowers and told her a new bouquet would be delivered. I have never had a reply to the email I sent back to yourselves or any confirmation that the flowers were indeed resent. I feel totally let down by Blossominggifts and would probably not recommend them or use their services again.