We ordered vertical blinds for our conservatory .the process was very easy the only hiccup was the ups delivery the driver only left 2 boxes when there should of been 3 I got hold of customer service (as ups were no help) spoke to a chap who said that they would check into it but it may be on a different vehicle . The 3rd box turned up 3 hours later the driver admitted it was his fault as he missed the box earlier . This was no fault of blinds2go. The blinds were very easy to put up and look really good I will definitely be buying more as we are in the process of moving so when we buy the new house we will be getting blinds and possibly curtains ordered 👍