Purchased Black Iron postbox. RE: Post Box 283591 & invoice 289080 with no fixings or spacing grommets. Contacted office who were somewhat unwellnot overly helpful , but eventually consented to forward fixings. Screws arrived (too large for pre drilled holes) and no spacers. Contacted office again via email and they promised to source items - nothing heard in months. Purchased 12mm neoprene backing drilled and fixed item to wall. Post box is poorly designed, letter box opening unit on top extends about 10mm beyond rear housing necessitating spacers or a separate wood or metal bracket. Paintwork inside poor metal surface not correctly prepped prior to painting. No seal means water runs in through top and box door on the front. This will rust in quick time - though there is a false floor inside to stop letters becoming soaked from the bottom up. Poor box though of nice appearance customer service non existent.