"Awful & shockingly bad!!!! Never received the suits, so I asked them to cancel to refund the money...a month on and still no sign of funds. Nick never answers the phone or returns calls or emails back. Therefore I had no choice but to report the company to UK trading standards. I contacted my bank who refunded me the cash so now the bank is chasing Big Tall Order for the funds. I'd like to see how long they will avoid a big high street bank! Genuinely they are the worst online company I have ever dealt with. FACT."