Simon Mirams
I ordered 2 items, one of which did not contain the right parts and the other was completely the wrong product - useless. The customer services team are very pleasant and polite but did require chasing for everything.
Helpful Report
Hi there,

We are very sorry that you had such issues with your order and apologize for the inconvenience caused.

We are glad that you received a positive experience with our customer services team however apologize that you feel that you have to chase for updates.

We do hope that this does not deter you from ordering with us again in the future.

Kind regards,
Big Furniture Warehouse is rated 3.97 based on 397 reviews

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