Joanne Goring
Ordered a storage box with slow close lid. Although had great service and communication from company in receiving replacement panel and mechanism for slow close lid, still disappointed as lid still slams shut when it reaches half way closed. Also says that the box can be sat on but the lid bends when when sat on. Lovely looking product but doesn't meet my needs as it was meant to be a toy box for a small child that can be sat on and keep her fingers from getting trapped.
Helpful Report
Thank you for taking the time to review your product and our service.

Thank you for letting us know about the issues with your lid - We will be sure to make our quality control team aware of this matter so that it can be looked in to internally - Thanks again.

We hope to do business again in the near future.

Kind regards,
BFW
Big Furniture Warehouse is rated 3.97 based on 394 reviews

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