James Morris
Ordered before 12noon for a next day delivery but you claimed the payment had not gone through despite it leaving my Paypal account at around 11.30am Therefore you could not deliver when I needed so I had to phone to get my money refunded and to cancel the order. Not great.
Helpful Report
Hi there,

We apologize that your payment did not reach us in time to qualify for next day delivery.

We understand that this may well have been some form of technical glitch within the system and can only apologize that this happened to you.

Kind regards,
Big Furniture Warehouse is rated 3.98 based on 393 reviews

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