Steven Hunt
Product and service excellent but many marks lost for your delivery partner DPD
Helpful Report
Posted 5 months ago
Hi Steven,

Thanks for the feedback and I'm sorry to hear you had an issue with DPD. We use DPD as they are the best courier there is in our opinion, but of course there are so many variables in the delivery process that even DPD don't get it right 100% of the time.

I've had a look at your order and can see the parcel was delivered within the 3-5 day advised delivery time, in fact it looks like it was delivered in 2 working days from ordering.

It would be really helpful if you could get in touch on 01908 511551 to let us know what the issue was with your delivery.

Regards
Andrew
Big White Box
Posted 5 months ago
Big White Box is rated 4.91 based on 980 reviews

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