I love my Bibo water dispenser. I have it for six years. I don’t drink tea or coffee but love a nice cup of boiled water. The taste of the water from my kitchen tap was horrid but The UV light and filter of the Bibo completely transforms it. I have hot or chilled water, which tastes like it’s from a fresh spring, at the touch of a button. I enjoy never having to fill a kettle. I like that the settings allow you to set the amount of water poured to suit the size of your vessel so it will stop dispensing when your cup or glass is full and you don’t have to stand by as it dispenses, yet by pressing it differently you can bypass this, fill any size vessel and stop the water flow manually. Handy for filling a saucepan, etc. The UV light is changed once a year and the filters twice. Using the Bibo direct debit system they are sent out automatically, in plenty of time to be ready for changing when the reminder to do so appears on the Bibo’s screen. The tank cleaning, using Bibo products is best done at these times. A simple process. The machine settings are flexible, intuitive and easy to use. Bibo customer service is beyond comparison, always cheerful and helpful. I could not recommend Bibo highly enough. Both the machine and the company are thoroughly reliable.