I recently ordered bathroom goods from this on line seller and have experienced nothing but difficulties from start to which I wish I could say finish. Sadly there is no finish as issues remain outstanding. Items were not as described, quality poor (in my opinion) and in particular one item despatched with a specific element missing. I was told I must purchase the missing element separately, despite my showing them that on their web page the missing element is included in the product description and product photo. I know COVID is a difficult period for everyone. However it's impossible to speak to anyone from customer services, all correspondence is done on line. Despite a promise that all queries are replied to in 48 hours I often wait far longer. Hence to resolve a simple issue has taken weeks so far with no suitable outcome as yet. I strongly advise to stay well clear of this company.