Hi, I bought a two ringed gas hob which is now acceptable. When I opened it the parts and screws all fell out. There was evidence that the hob had been returned by another purchaser before it was delivered to me. Screws were damaged (by being screwed in to hard previously). I managed to fix it with screws I have so I did not need to return it. I have made these comments so that management can improve BES internal quality procedures on checking itmes before they leave the warehouse, I hope it does.
3 years ago
BES.co.uk has a
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