We were looking for a specific Breitling watch for my partner and were dismayed to find that various jewellers directed us to buy online and then return it to store if we didn’t like it. Whatever happened to good old customer service? We were also informed that the watch we were searching for was discontinued from the range - not true it seems. Then we found Berry’s jewellers and Joanne in the Victorian Quarter in Leeds. Joanne sourced the watch from Berry’s London store and arranged to have it transferred to Leeds along with 2 other Breitling watches to provide us with choice. Just a few days later we spent a very pleasant hour or so with Joanne and made our choice. Highly recommended for going the extra mile, we will return to Berry’s again, thank you Joanne.