My wife and I have just returned from a 2 day trip to the Jaeger LeCoultre factory in Switzerland organised by Berrys Newcastle. From start to finish we were treated like VIP's. Having a personal tour of the factory as well as meeting the master watchmakers was an absolute privilege. Its one thing owning a fine timepiece but having the opportunity to see in detail how they are made and actually meeting the guys that make them was in fact a little overwhelming. Over the years We've bought several high end timepieces from Lee at Berrys Newcastle and his customer service, product knowledge as well as professionalism is always first class. Our thanks to Lee (from Berrys Newcastle) for his hospitality, and professionalism throughout the trip, Leron and Konstantina from Jaeger Le-Coultre for being such amazing hosts and to Simon Walton for giving the trip the 'go ahead'. Thanks again, we really do appreciate it and we are both very grateful.!