We been using product from this company for last 5 years. But the customer service is apathetic and extremely racist, especially the Colindale branch. I myself is brown skin and I was serve by a branch lady who was black skin. Another black skin interrupted us and the branch lady simply walk out with other customer leaving the conversation half way. When I asked her why she said I will be better served by “wasim- a Asian “. I was and still furious about it. Wasim never came to help us out as he was busy with other customer. Since when customer service is based of your race or colour. I am determined not to walk that shop again.