I ordered their promotional offer on the basis i could cancel after the first box as I wanted to try the service first without being stuck in a contract. I found out that I had to call them to cancel, which is odd and certainly would put a lot of people off cancelling.
Once I waited on hold for over 10 minutes (this is definitely a further tactic they use to scam people), the man on the phone was incredibly aggressive, tried to guilt trip me with COVID-19 to staying on the subscription calling me demeaning names for trying to cancel and then had the cheek to try to up-sell me to my second box!
Having wasted my time, had terrible customer service and questionable company ethics, I would wholeheartedly recommend staying away from this company.
4 years ago
Beer52 has a
4.6
average rating
from
5,018
reviews
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