Bernadette Davies
I joined for an offer in July 2019 and the suspended my account until December 2019. I got no email or message to remind me the account was active again so I had alot going on then my husband is disabled and was very sick in December as we're my mum and dad I forgot about Beer 52. Then money was taken out of my bank without my permission for beer I never ordered so my bank opened a dispute to try and get it back but closed the dispute on the 28th of January as beer 52 refused to refund even though I had refused delivery of the beer and they had their beer back. So I had no beer and no money !! Weeks on they know I've involved trading standards they know they have breached their contract and the law is clearly on my side and but they refuse to give me the money or beer I paid for saying their system is saying there's still a dispute which they know is not true as I've twice sent emails with pics of the bank letter saying the dispute is closed and when I asked for the beer I paid for they said because your account is closed they can't send me my beer. I can they made me physically il, whilst dealing with a sick family and being a full-time carer for my husband they acted like I was the one in the wrong and that they had the right to MY MONEY AND MY BEER and I be left with nothing after the last call I was begging in tears for them to just send my beer if they weren't sending my money they said we'll see what we can do!!! I would have to take them to small claims but I can't risk my health getting worse. I hope your proud of yourself Beer 52 for picking on and upsetting a woman who did nothing wrong 😡😡😡😡
4 years ago
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Beer52 has a 4.6 average rating from 5,018 reviews

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