Terrible customer service. Was told delivery would be 2-6 working days with a phone call at least 24 hours beforehand. on the 6th working day I contacted them using their live chat. That thing is terrible - took over an hour to get a reply to, not very "live". The reply I got - "Will be with you early next week, we are very busy" What the hell? Couldn't care less how busy you are!! if there has been a delay, contact the customer - it's basic stuff - not even an apology. You guys should send your customer service agents on training or get rid of them. Will not be using you guys again and will tell everyone I come across not to use you
1 Helpful Report
Posted 1 year ago
Bedworld is rated 1.89 based on 19 reviews

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