Woeful customer service. Driver called to say he had one half of a double and one half of a single divan so wouldn’t deliver. Customer services (who do not answer the phone after 11 calls which drop to “there is no one at this extension “) advise that the driver was wrong and “had been told off”. They then state that as Delivery had been attempted they would charge a redelivery fee but couldn’t confirm when it would be redelivered. They then insist it could have been delivered that day but up until 8pm outside of the 7am-7pm window in their Ts&Cs. Order cancelled by reply to the order confirmation email (a published and monitored account). They then claim that they can’t acknowledge the cancellation as it wasn’t to their customer service email. Re-ordered from a competitor who delivered in under 14 hours with good communication and excellent service throughout. Awful service. Avoid. Entire issue caused by their driver and customer service team.