We ordered the Neptune tower inflatable water slide. The kids absolutely loved it and the slides provided endless fun. It was pretty easy to setup once you have figured out the instructions and slide’s placement with access to power socket/ water outlet. So remember to allocate 30 minutes if setting up for the first time. The call centre team is quite good, they were quick to answer the phone when I had a few questions before placing the order. I had two issues with the product. 1) The area where the kids climb up the slide is not rigid enough. So we had a child slip and fall on to the floor. We then added extra protection on the ground where the product edge met the flooring. On hindsight we could have bought the safety mat and placed it there. But since this wasn’t explicitly mentioned in the slide product, we didn’t think of buying it. If you can protect the floor where the edges of the bouncy meet, it’s a brilliant product. 2) The power cord is not very lengthy. So we attached an extension cord. The trouble with the extension cord is it can cause a safety hazard as the water could splash on the extension box. So we wrapped the extension box with a plastic bag. Overall, great product if you can workaround the issues mentioned.