Never needed to write a bad review in my life but the day has come. This company is an absolute shambles and have no value for their customer. Neither me or my Mrs have ever had to deal with such a rude and unhelpful set of staff. Michelle, Sofie, Candy, Hannah, just a few names of people you do not want to be dealing with. These people made my time at beaverbrooks hell. Cant deal with basic requests, do not let the customer speak, continuously talking over you, their word over yours, zero negotiations ( the likes of Goldsmiths, TH Baker, Earnest Jones all willing to help but Beaverbrooks) Avoid at any cost