My order was dispatched on 23rd of March, according to their website shipping time for tracked delivery should be 8-12 working days after dispatch. It's been over 3 weeks since I placed my order now, no news about it. I contacted customer service, they seem unwilling to help or tell me any information about my order (where is it? will I recieve it at all? is there some compensation for such a long delay?). Now I just want my money back, but beauty bay doesn't want to do that either. I'm very disappointed in their customer service and delivery service, wouldn't recommend :(