I ordered an iwalk 2.0 from PegLegs UK and asked for an urgent delivery as I had just broken my foot. Jerry Jones @ PegLegs was extremely helpful and I received confirmation that the delivery would be the next day. In the meantime I was advised that this was not suitable for my type of injury as I have an ongoing knee problem so contacted Jerry and asked if I could possibly cancel the order even though it was en route. Jerry arranged this and could not have been more helpful at what was a difficult time. I wouldn't hesitate to use this company again and cannot thank Jerry enough for his exceptional customer service and kindness. Claire Leslie