Recently have ordered two barbecues from BBQ world and they both arrived promptly. Both were Weber and of the quality expected. However the ‘Traveller’ was far too heavy for us to travel with….we struggled getting the box in. My mistake believing the name not checking the KG-which I explained to customer services and expected to be slightly out of pocket when requesting a different model be delivered (& payed for) and the Traveler returned. However, their couriers cannot pick an item up whilst delivering and I could not get a return for less than £60 which seemed a bit harsh and disappointing.