Extremely poor experience. My advice buy from elsewhere if you want a reliable service. Ordered a wall hung bathroom unit only to be told the warehouse had damaged the last available unit and could not send out a replacement. Had to change all my bathroom configurations because Bathroom Mountain (BM) would not supply an alternative model same size which was not on sale?? Poor customer service because both units were the same although slight colour difference but manufacturered by the same supplier. Make matters worse I ordered a mixer shower with the same order which never arrived. Speaking to BM customer service I was told they would send out a replacement. Since I never received a dispatch notice prior to the day of delivery I called their customer service only to be told the item is now out of stock, great news just before Xmas leaving me very little time to find another mixer shower. Complete a bunch of cowboys with my experience costing me delays to start my project and increasing my cost to start my renovation work. I wish I could have left no stars. Do not RELY ON BM if you want your project to work on schedule. I hope this review is published so BM are honest with their customers experience reviews which can be shared to other potential customers.