UPDATE- bathroom mountain have been in touch and sent a replacement door. We are very satisfied with the outcome - thank you.
We purchased a vanity unit and sink from Bathroom Mountain and paid the horrendous £25 for delivery
First of all the measurements were not on the website so we had to contact the customer team who wrongly advised they were already on the site. Doesn’t start on the best foot!
The “delivery” wasn’t even to our door, my partner had to meet the driver several streets away as they had sent a gigantic lorry to a residential street. So we wasted £25 to have to essentially deliver our own items.
Further to this we have discovered a mark on the door of the unit facing outwards. It is a very obvious mark and ruins the appeal of the unit of which we purchased in very good faith.
Entirely disappointed from start to finish and given the fact we didn’t even have it delivered I can’t imagine how we could even return their faulty goods.
Over £100 wasted. We needed further items to finish the bathroom but we will not be buying from here we have had better service in our local Screwfix.
3 years ago
Bathroom Mountain has a
4.7
average rating
from
1,215
reviews
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