Ordered a unit and given delivery date. It never arrived and not given any notice. Paid for plumber to be onsite to fit that day. Never contacted by Soak despite them knowing the item had always been out of stock and they had no intention of delivering despite lying to us to say it was on its way! Call centre is dreadful and full of seventeen year old kids with no chance of helping you as management never around to assist. They never call back or emails. Took a week of several calls a day to get a refund....still waiting for the money back.
7 years ago
BathEmpire has a
1.4
average rating
from
78
reviews
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