On 7th July I made the mistake of ordering Commercial grade gloss white bath panels from these people. The website claimed that these were made from Medite Tricoya Extreme MDF which is external grade and guaranteed for 50 years. My fitter needed to trim both panels and this revealed that the material used was not the above. For confirmation, I sent both an image and a sample of the bath panel material to the MDF manufacturer, Medite Smartply. They confirmed that the MDF used was Medite MR MDF whose spec doesn’t match that of their Tricoya product. They also told me how to identify both MDF products and added that they couldn’t really be confused. I shared this information with Bathpanelstore and received no apology, just claims that the factory believe the material to be correct and that they to would speak with the MDF manufacturer. The panel seal strips that I ordered were not supplied. The LED lights that I ordered were advertised as being 45mm diameter and ideally should be wired into the bathroom lighting circuit. In fact, the lights are 15mm diameter and have a cheap plug in power supply that would make it very difficult to wire into a lighting circuit. I have made numerous requests for a refund without success. Unfortunately, this will now involve trading standards and the pursuit of a refund through official channels. STEER CLEAR