Panel & end panel delivered on time in undamaged packaging. Being infirm I relied upon the delivery driver to bring the boxes into the porch. My wife and I then departed on an extended holiday abroad during which our contractor was to install the new panels as part of a bathroom upgrade. We subsequently received a text stating the main panel was severely bowed plus a manufacturing fault to the end panel. Our instruction was to reject the panels but to source replacements locally. Upon returning we complained by email to be told a) the problems are our fault (in so many words) as we didn't inspect the contents of the boxes within 24 hours of delivery (I couldn't even lift the packaging let alone open and inspect) - and b) we should cure the warping by placing a weight on it to straighten it. Realy! This is now going to trading standards as surely such onus of responsibility should not be on a customer who has already paid and such a short period of time. In other words, their warranty lasts just 24 hours. Is this cop out right in this day and age?