Needed a bespoke almost rectangular panel with only 1 90 degree angle and all side differing lengths due to uneven walls . Ordering very easy with quick sales responses to queries over cutting template and confirmation of the scale drawing sent. Price was fair for the job. Jump forward product delivered was excellent, dimensions all as requested and fit straightforward by my builder. Biggest issue is the company let down by their communications - no communication once item was in manufacturing stage, including no message/calls when the finish/delivery date was missed. Messages to company helpdesk, 'LiveChat', Phone & eMail (to determine what was happening) all failed/ignored until I got back onto the Sales team and pointed how their original good service was being trashed by the lack of diligence down. I would have been happy with a call to advise shipping delayed by a few days as could have avoided wasted time for my builder/plumbers. Ordered 17/4, Planned Delivery 29/4 (Easter BHol) Actual 2/5. If the directors sort out their post order customer communications would be 5* all the way. As it stands they are still one of the few bespoke panel makers so maybe they don't actually care too much...…(big mistake if anyone else starts up a bespoke service )