Did not receive an email to confirm that hamper was on its way for delivery. When I phoned they said there was no tracking on system and that someone would ring/ email me with update. I phoned again at 4.50 pm and was told parcel had been delivered an hour ago! Still no email to confirm. Finally managed to track down parcel, it was delivered to a loading bay at far end of building not to the reception desk as promised. The hamper basket was small and half the food is in a separate cardboard box, this was not clear from description. Did not look very nice as a result. Have not had feedback on quality of food, this is meant to be a gift and I have to wait to hear from recipient.