The solicitor paid no attention whatsoever to my case and actually acted on behalf of the respondent-talk about conflict of interest. Do not use this solicitor. Its impossible to reach the appointed solicitor once the fees have been paid. They never call to keep you updated and when you do try to reach them, they fob you off. You need to call about 10 times before someone takes pity and speaks to you and even so, they make off they're so busy for your non-important matter. I read reviews about their bad service but didn't take them seriously. Well here's a review which might save someone their hard earned money from these money grabbers.