Now, to be fair, we can't comment on the care as we didn't even get that far. We were shocked at the price alone. £26.40 a day seemed very reasonable, until the lady I spoke to in a call centre on the phone said "it's a one night minimum stay, which is two days". Odd I thought, but still seemed ok I guess, until she told me it was £42 for our dog to be collected and returned (no option to take the dog ourselves) £42?? Where on earth are you taking him?? And not only that, but the woman doing the collecting and dropping off was not to be the person looking after our dog - she was merely a go-between. Then, with the additional £45 assessment fee, I was starting to feel a little ripped off already. Now I understand that BM seem to get very good reviews (although reviews can be bought these days - bear that in mind), I just don't think these kinds of costs are justified to look after a dog for one night. So thanks but no thanks - it'll be cheaper and easier if we cut out the middleman and find someone local ourselves. And at least we'll be able to meet the actual people looking after our dog! I've given two stars instead of one, because we obviously don't know what the service is like. I hope it's very good for those prices!