WORST customer service I have encountered. I ordered a wardrobe with chest of drawers and on 3rd of March from Birstall Store and waited for the store to contact me on delivery time. after the stipulated 9 weeks they still had not contacted to inform me of what's happened so I begun chasing them. The customer service was so useless and all they kept saying was they could not do anything about it till I went to the store to speak with the manager who explained the delay and tried to arrange a delivery time. When I got delivery date and time, I requested for a change in slot time, but again customer service could not help again. The lady said she will get the warehouse to ring me by 8 am to discuss rearrangement but you can guess - no one called so I called central office who then got them to call me to finally arrange a convenient time to deliver. My experience with Barker and Stonehouse is really painful an upsetting and I would never recommend anyone to make purchases for delivery from them.